Commercial Kitchen Equipment Service in New Bern, NC
When equipment goes down in your commercial kitchen, you need a team that knows the equipment and is close enough to respond.
New Bern is home to Pro-Serv Food Equipment’s headquarters. From here, our technicians provide commercial kitchen equipment repair, refrigeration and HVAC service, installation, equipment sales, and preventative maintenance throughout New Bern, Craven County, and Eastern North Carolina.
We work with restaurants, hotels, schools, healthcare facilities, grocery stores, convenience stores, and other businesses that depend on commercial equipment every day.
As a Certified CFESA Company, we work on hot-side and cold-side equipment from major commercial brands. We also offer 24/7 support and same-day emergency service when a problem cannot wait.
Commercial Kitchen Equipment Repair in New Bern
You know how your equipment normally runs. You know how long the oven should take to heat, how cold the walk-in should feel, and how quickly the dish machine should finish a cycle.
When something changes, we can inspect the equipment, find out what is causing the issue, and explain what it needs before the problem becomes a larger interruption.
If the equipment can be repaired, we will work to get it back into service. If replacement makes more sense, we can help with equipment sales and installation too.
Cold-Side Equipment Repair
We service walk-in coolers and freezers, reach-in refrigeration, prep tables, refrigerated cases, beverage systems, ice machines, and other cold-side equipment.
Dish Machine and Warewashing Repair
Our technicians also work on high-temperature and low-temperature dishwashers, conveyor machines, glasswashers, and other commercial warewashing equipment.
We service major commercial equipment brands, including Alto-Shaam, Blodgett, Cleveland, Frymaster, Garland, Henny Penny, Hobart, Vulcan, and many others.
Equipment We Service
Commercial Refrigeration and HVAC Service
When commercial refrigeration stops cooling properly, time matters. Food temperatures can begin to rise, employees may have to move inventory, and your kitchen can lose access to ingredients needed for service.
We provide commercial refrigeration repair for restaurants, grocery stores, hotels, schools, healthcare kitchens, convenience stores, and other businesses throughout New Bern.
Walk-In and Reach-In Refrigeration
Temperature changes, excess frost, leaking water, unusual noises, and a system that runs constantly can all point to a developing problem. We service walk-ins, reach-ins, prep tables, refrigerated cases, and other commercial cooling equipment.
Commercial HVAC Repair
We also work on commercial HVAC equipment, including rooftop units, thermostats, controls, and cooling systems used in restaurants and other commercial properties.
Temporary Refrigerated Storage
Refrigerated box truck rentals are also available when a power outage or equipment failure creates a need for temporary cold storage. Contact us to check availability.
Emergency Restaurant Equipment Service
Commercial equipment does not wait for regular business hours to break. A walk-in can stop cooling overnight. A fryer can shut down during dinner service. An oven can display an error code before a large order.
We offer 24/7 support and same-day emergency service for urgent commercial kitchen equipment problems in New Bern.
When you call, let us know:
- What type of equipment is down
- The brand and model, when available
- What the equipment is doing
- Whether it is completely out of service
- Where your business is located
That information helps us prepare for the service call and determine what the technician may need.
Trucks Stocked for the Job
Our service trucks carry tools and commonly needed parts for commercial equipment repairs. Some jobs may still require a special-order part, but having the right equipment on hand can help reduce delays when the repair can be completed during the first visit.
Equipment Down in Your New Bern Kitchen?
Tell us what is happening, what kind of equipment you have, and where your business is located. We’ll help you figure out what comes next.
Equipment Installation, Sales, and Maintenance
Opening a new kitchen or replacing an older unit? We install commercial cooking equipment, refrigeration, ice machines, warewashing systems, and other equipment used in professional kitchens.
Commercial Equipment Installation
Opening a new kitchen or replacing an older unit? We install commercial cooking equipment, refrigeration, ice machines, warewashing systems, and other equipment used in professional kitchens.
Equipment Sales and Replacement
If repairing an older unit no longer makes sense, we can help you compare replacement options and find equipment that fits your kitchen, production needs, and budget.
Preventative Maintenance
Routine maintenance gives us a chance to catch worn parts, temperature problems, buildup, leaks, and other changes before they lead to a larger breakdown.
We can build a maintenance plan around the equipment at your location, how heavily it is used, and how often it should be inspected.
Commercial Kitchens We Serve in New Bern
We work with businesses and facilities throughout the local food service industry, including:
- Restaurants, cafés, bars, and breweries
- Hotels, event venues, and country clubs
- Schools and institutional kitchens
- Hospitals, healthcare facilities, and senior living communities
- Grocery stores, convenience stores, and gas stations
- Catering companies and commissary kitchens
Whether you run one restaurant or manage equipment across several facilities, we can help with repair, installation, replacement, and routine maintenance.
Serving New Bern and Craven County
Our headquarters on South Glenburnie Road gives us a local base for serving businesses throughout New Bern and Craven County.
We provide commercial kitchen equipment service in New Bern, James City, Trent Woods, River Bend, Bridgeton, Havelock, and nearby communities.
Our team also travels throughout Eastern North Carolina to help restaurants and food service facilities with equipment repair, refrigeration, HVAC service, installation, and preventative maintenance.
Why New Bern Businesses Call Pro-Serv
When commercial kitchen equipment is down, you do not need a residential appliance company trying to figure it out. You need technicians who work on restaurant equipment and understand what downtime means for your business.
New Bern Commercial Kitchen Equipment FAQs
Do you repair commercial kitchen equipment throughout New Bern?
Yes. We serve New Bern and surrounding Craven County communities with commercial equipment repair, refrigeration and HVAC service, installation, sales, maintenance, and emergency support.
What types of equipment do you repair?
We work on hot-side and cold-side equipment, including ovens, combi ovens, fryers, grills, steamers, refrigeration systems, walk-in coolers, ice machines, HVAC equipment, and dish machines.
Do you work on all commercial equipment brands?
We service major commercial hot-side and cold-side equipment brands. Let us know the brand and model when you request service so our team can prepare for the call.
Is emergency equipment repair available?
Yes. We offer 24/7 support and same-day emergency service. Response timing may depend on your location, the technician schedule, the equipment, and the parts needed.
Can you replace equipment that is not worth repairing?
Yes. We provide commercial equipment sales and installation in addition to repair. We can explain what the current unit needs so you can decide whether repair or replacement makes more sense.
Do you offer preventative maintenance programs?
Yes. We can build a maintenance plan around the equipment in your kitchen, how often it is used, and the needs of your operation.